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Returns & Refunds

Our returns policy in plain English.

Damaged or wrong items

Tell us within 48 hours of delivery and we will replace the item or refund it in full.

Unopened products

Sealed, unopened products can be returned within 14 days.

What we cannot take back

For safety reasons, opened consumables cannot be returned.

How refunds are paid

Refunds go back by the same method you paid with, within five working days of us receiving the return.